Posts Tagged ‘online training’

Training Incentives Stimulate Employee Growth

Sunday, August 29th, 2010

This article is from the web site of the American Society of Training & Development (ASTD). You can also view the same article here.

When companies struggle with human resource issues arising from a shrinking pool of highly skilled and talented workers, they will often resort to acquisition strategies that may run counter to employee retention plans and may prove to be less cost effective.

These strategies also often ignore employee surveys that identify learning and development as the most important factors in achieving career advancement and increasing employee satisfaction.

It is a well-known fact that the more employees are engaged in interesting, challenging work and have opportunities for growth, the more likely they are to be highly productive and stay with their company. Therefore, talent development and deployment strategies have to incorporate some way of building employees’ skills to maximum capacity.

Employee development becomes a critical tool both for the employee’s career progress and for the organization’s market competitiveness and growth. When a third and important stakeholder in the economic equation gets involved—state government—employees, organizations, and the public sector can create a successful partnership where everyone wins.

In today’s global economy, state governments are doing more to help their workforce remain competitive. Because competitive employees must possess the best and most advanced skills, government agencies have established multiple training grant programs to stimulate worker skills development. Governments understand that as workers increase their skills capacity, they fuel innovation and product development, which ultimately spurs economic growth and multiplies the return on states’ investments in their workforce.

From the private sector’s perspective, employee development can be expensive, and incentives—particularly those addressing the cost of training and upskilling of workers—can have a positive impact on business and investment decisions. Therefore, by directly financing training, government can help companies address challenges related to talent shortages and competitiveness. A training grant with a reasonable application and decision-making process will enable an organization to enact training quickly and efficiently, boosting employee productivity and its balance sheets. Companies can forge ahead confidently with the knowledge that proactive actions will be supported with training funds.

The Arkansas Incumbent Worker Training Program (IWTP) is one example of how a state training incentive is designed to respond to real-world business situations:

* The IWTP supports training projects that will benefit business and industry by assisting in the skill development of incumbent workers, thereby increasing employee opportunities, and company growth and productivity.
* Training in portable skills results in a more highly skilled and versatile workforce that contributes to Arkansas’ ability to attract new business, and creates an environment conducive to expansion.
* The training is expected to lead to the creation of new jobs, retention of jobs, increased wages for better-trained workers, a higher-skilled workforce, and more profitable businesses.
* Training costs may be matched at 100 percent of training costs.
* IWTP funds are given directly to the companies in cash payments.
* More information about Arkansas’ IWTP may be found at www.state.ar.us/esd/Employers/IWTP.htm.

Although currently state grants for workforce development make up a small portion of economic development incentives, they are vital to states’ economic health and growth and significant for the learning and development community. And increased productivity from a highly skilled labor force allows states to boost their own economic growth. This process also increases the demand for trained workers and leads to higher levels of employment, resulting in a win-win-win situation for employees, companies, and state government.

Visit ASTD for more information.

Choosing the best browser

Sunday, August 22nd, 2010

Last week one of Computerworld’s bloggers, David A. Milman, posted an article about the many browsers currently available. Microsoft has dominated the market for years with Internet Explorer, but in recent years they’ve been getting come competition from the likes of Firefox and Safari. Google got into the mix in the last year with its release of Chrome.

Internet Explorer is most popular with businesses right now simply because it has been the #1 browser for so long. As the market changes, they’re going to have to evaluate which browser the use for their own online presence or products.

Visit the Computerworld blog to read up on considerations when choosing a browser.

Melcrum Social Media Survey

Sunday, August 15th, 2010

Early this year Melcrum, a privately held research and training company, conducted a survey of global use of social media among internal communications professionals. More than 2,600 people responded from 1,800 organizations.

We frequently hear from people about not only their confusion over how to best use social media, but about their uncertainty around its success. The findings of this survey show that people are pretty much evenly split over whether they think social media is an effective tool for internal communication.

Key findings were:

• The level of social media expertise and experience among the profession is poor with more training needed.
• More than half of global internal communicators say their organizations do not have a social media policy in place. Those that do cite guideline inconsistency as the biggest problem.
• Social media has changed the roles and responsibilities of global internal communicators. Practitioners are rapidly changing focus from controlling communication to influencing colleagues.
• Leaders are embracing “two-way employee communication” but still rely on email and e-newsletters.
• The adoption of social media tools and platforms has significantly narrowed the communication gap between leaders and employees but increased the fear of loss of control and power at the top of organizations.
• Global internal communication teams stick to the basics when measuring the success of social media initiatives using website data and analysis or intranet traffic figures.
• Gaining budget, overcoming IT restrictions and management fearing a loss of control and reputational damage are the biggest barriers preventing communicators from implementing social media tools within their organizations.

Additional detail on their findings can be found on their recent press release. It makes for interesting reading. Join the discussion about the research on this blog; we’d be interested to know what you think.

Survey Says…

Monday, August 9th, 2010

Many thanks to those of you who completed our LinkedIn poll over the past week. Our highly scientific poll showed that:

39% of you stay connected throughout vacation

38% of you check messages, but only respond if urgent

5% bring it all with you and then ignore it

16% of you are able to completely disconnect from work when you’re on vacation

The comments received included:

“Business moves too fast. I would regret going away if I came back to a crisis or situation that could have been resolved by my intervention–even when enjoying some R&R”

Mike Waterton
Managing Director
Temp Network Recruitment

“There’s too much possibility of missing something–especially if you are a small business.”

Paula Suita
Principal
Smith & Suita

Our question now is: Is this the wave of the future, or do you think people will eventually rebel and take back their vacations? Do people need to completely disconnect from their work, or is staying available 24/7 okay? Visit our blog and join the discussion.

Align Learning with Business Needs

Sunday, May 23rd, 2010

At times we have conversations with people who struggle with the general view within their company that training is an unnecessary expense that can be easily cut during tough financial times. This can be a common perception, particularly during tough economic times such as those we’ve faced over the last year. Unfortunately, it’s wrong.

Training and development is critical to the success of every business unit. It helps position individuals to be better producers, ultimately increasing company revenue and decreasing expenses. Training managers need to learn how to properly position the benefits of training programs to move their initiatives forward. The key to training’s viability and validity within the organization is simply aligning the training function itself to the operational partners’ business needs.

We recently found a great article in the Winter 2010 issue of Training Industry Quarterly that provides ideas to help training professionals learn how to do just that, and we wanted to share it with you. Click here to view the full article: “The Bottom Line: Aligning Learning with Business Needs.”

Know How to Protect Yourself on Facebook

Monday, May 17th, 2010

We’ve all heard a lot recently about growing concerns about Facebook’s privacy policies and the sometimes easy availability of their user’s personal information. We use Facebook, as well as other social media, to provide information to our friends about issues that may be of interest to them. However, we understand that we have to be cautious about what we post—we share the responsibility for keeping our information secure.

The reality today is that if you’re online, your information is in the public domain, regardless of how secure each site promises to be (watch this video on CNN that discusses these issues). So to protect yourself, make sure you use common sense while deciding what to share. At the very least, there’s certain personal information you should never post online:

  • E-mail address and home phone number
  • Date of birth
  • Home address
  • Travel plans—don’t tell everyone your house will be empty for the next two weeks!

Facebook is still a great tool for connecting with others, just make sure you’re protecting yourself and that you are up-to-date with their privacy policies. We found this great video on the Huffington Post site that provides detailed instructions on how to properly change your Facebook privacy settings.

SharePoint 2010 – It’s Right Around the Corner

Monday, April 26th, 2010

As part of several major business launches slated for May 12, 2010, Microsoft will be releasing it’s new version of Sharepoint 2010. According to a recent review of the product by IDC, the greatest part of the upcoming release will be the integration of tools and features across a common platform in order to support a broad variety of information work tasks.

Some of the improvements in Sharepoint that IDC highlights include:

  • Authoring capabilities built in at every point so that users can create, edit, and publish blogs, wikis, Web pages, profiles, etc. Support for co-authoring using Microsoft’s desktop Office suite and/or its new browser-based Office Web Apps.
  • Collaboration aided by better Outlook integration, ability to rank documents and recommend them, and automatic tracking of recent activities and projects to help people find others working on similar products.
  • Support for emerging industry standards such as AJAX, XHTML, REST, and LINQ, and browsers like Safari and Firefox in addition to Internet Explorer. Developers, IT professionals, and end users have needed help in extending SharePoint to mixed environments, and Microsoft appears committed to this.

You can read the full write up by IDC, SharePoint 2010: Re-thinking Information Work, for additional information.

You can also contact SOFTEACH directly to discuss training options for this, and other, upcoming upgrades.

Client Spotlight: Miken Builders

Monday, February 22nd, 2010

Miken Builders needed training for Microsoft Project for their project managers, project leaders, and some of their administrative support staff. While their staff was familiar with the software, it hadn’t been used to its full potential. When Miken received a Workforce Training Grant from the government, they contracted with Softeach to help their employees maximize their use of the software based on their objectives, processes, equipment and standards—and ultimately to improve productivity.

Two days of customized on-site training was set up, and included Saturday training so that project staff wasn’t away from their job responsibilities too long during the busy work week.*

“I was very pleased with the attention and professionalism your entire organization showed us,” said Lindsay Maurer, Marketing Manager with Miken Builders, “The Softeach instructors were not only experts, but went above and beyond to use examples our team could relate to and learn from. I wouldn’t use another computer training company.”

* Unlike plumbers, Softeach doesn’t charge extra for Saturdays.

More Online Training Options for Your Business

Tuesday, January 19th, 2010

Our clients and friends have spoken–and we’re listening.

Softeach is offering cost-effective, customized Webinars for groups starting at 1-3 people. Sessions are tailored to your needs, whether specific to your business or your industry, and can be scheduled for anywhere from 90 minutes up to a full day.

Each session also includes live Q&A with our expert instructors. In today’s busy world, where companies are trying to find less costly ways to keep staff skills up-to-date, our Webinars are a perfect solution.

Visit our site today to request a free price quote.

The Challenge of Training Telecommuters

Monday, December 28th, 2009

Once companies set up employees in their home offices, how can they be certain these telecommuters are proficient on the companies’ software programs, some of which may be customized? The logical answer would appear to be to include telecommuters in scheduled training classes at the companies’ headquarters or wherever the training is offered. However, these employees are telecommuters for a reason, a reason which may not allow for them to travel.

A viable option would be to send an instructor to each person’s home for one-to-one computer training. The personal attention would surely have the telecommuter up to speed in short order. On the flip side, however, individual training can be costly. Further, due to budgetary constraints or scheduling conflicts, the individual training may lag behind that of the company’s group training. Should that happen, the telecommuters may not be able to share files with coworkers, perform required work efficiently and meet deadlines.

The solution is training via the World Wide Web. Today’s Web and telecommunications technologies allow participants located at multiple sites to receive software training simultaneously. It also maximizes the training expenditure.

While an instructor conducts a training session for a group of employees at the company’s main office, the telecommuters participate remotely and in real time from their home offices. Using their computers and telephones, they are able to see and share files with the instructor and view an electronic white board on their computer monitors. Further, they can communicate with the instructor via the telephone and participate in an interactive “text chat.”

Just as flexible employment options help to attract and retain bright, experienced employees, advancements in technology continue to knock down barriers to learning.